Shipping policy

We strive to deliver your Ayurvedic wellness products quickly, safely, and with full transparency.
Applies to purchases made on www.heptamatron.com only.
⚙ Processing & Dispatch 
● Orders are processed within 1–2 business days.
● Orders placed after 2 PM are processed on the next working day.
● Fast Dispatch: Most orders are shipped within 24 hours (Mon–Sat).
🕓 Estimated Delivery Time
Region Metro Cities Transit Time 2–4 business days, Rest of India 3–7 business days Remote / Out-of-Delivery Areas 7–10 business days
💰 Shipping Charges
Order Value Charges Above ₹999 Free Shipping, Below ₹999 Free Shipping, Cash on Delivery (optional) Free Shipping
📦 Tracking & Updates
Once shipped, you’ll receive an email/SMS with tracking details. You can also track your orders from your account page in real-time.
🏠 Address Changes & Failed Delivery
● Address changes are allowed before dispatch. Contact us at  care.satguruhealth@gmail.com
● In case of incorrect address/unavailability, re-shipping charges may apply.
🌍 International Shipping No Info yet.
⚠ Delays: External factors like festivals, weather, or strikes may impact delivery timelines. We truly appreciate your patience.
🚚 Free Shipping Across India — no hidden fees, no surprises.
⚡ Fast Dispatch: Orders shipped within 24 hours (Mon–Sat).
📦 COD Available — Pay only when you receive your order.
💡 Prepaid Benefit: Choose prepaid & get 10% OFF instantly — secure payment + priority shipping.